Cancellation Policy

Monthly payments can be cancelled by contacting the theLodge.space on hello@thelodge.space. We require at least one month’s notice for cancellation and all monthly recurring payments must run for a minimum of two months, after which this can be cancelled. Membership must be paid in irrespective of whether or not the member has used the facilities. 

Memberships are non refundable and non transferable after the initial 14 day cooling off period in line with the Consumer Contract Regulations (2014). You can freeze your membership for a period of up to three months which will require one month’s notice to make the relevant changes and freeze payments. Requests to freeze memberships longer will be considered by the General Manager under extreme circumstances.

Under the Consumer Contract Regulations (2014) you are entitled to cancel an unused membership purchase and contract within 14 days from the date of purchase for which you will receive a full refund. Should you have used your membership within the 14 days cooling off period a partial refund will be provided. Any cancellation requests after this date will not be eligible for a refund.

One off purchases such as the class pass packs are non refundable, non transferable and must be used within the expiry date provided when you make the initial purchase.

TheLodge.space Management team reserve the right to review and change membership pricing structures as required.