Purchase Policy

 

By clicking "Place Order" you confirm you have read and accepted our terms and conditions.

 

Class passes and memberships (including Monthly Recurring) are activated on the date you make the purchase and are non refundable. Individual class and treatment purchases are refundable up until 24 hours before the scheduled start time. Should you be unable to attend a class with less than 24 hours notice you will be charged from your membership or class pass.

Class packs are valid for a limited period of time:

5 class pack - 2 calendar months after the sale date

10 class pack - 3 calendar months after the sale date

20 class pack - 4 calendar months after the sale date

We understand that sometimes card payments can fail and we will contact you to resolve this. If a card payment failure has not been fixed within 7 days we reserve the right to charge a £20 payment failure admin fee and suspend your account until payment has been made. Whilst your account is suspended you will not be able to use your membership. 

The "Intro Offer" Membership - £20 for 15 days is only available for a limited period, exclusively for new customers and restricted to one per new customer.